Customer service
SHIPPING AND DELIVERY
Shipping and delivery services we usually use — DHL, EMS for worldwide shipments, Nova Poshta for local
shipments. All provide tracking numbers for your shipment. International
shipments typically take 5-21 days.
AUTHENTIFICATION
All artworks by living artists presented on s.com.ua
for sale are delivered to the customer accompanied by a certificate of
authenticity (COA), signed by the artist.
EXPERTISE
To guarantee the buyer an exceptional quality, we
check the accuracy of the information provided and the authenticity of the
work, through a careful inspection of the work, images and descriptions
provided.
PRICES
The price of artwork is determined usually
according to several criteria. It depends on how interesting, energetic,
well-known the artist is, the quality and the interest of the work in the
context of the artist's practice, how it was produced (sculpture, miniature
enamel painting, psychotronic art etc.), its dimension, sales records
on works by this artist, historic value of the artwork, etc.
RETURNS
1. All issues about returns can be solved through sending
your inquiry with explanations accompanied by images of damage to info@s.com.ua.
2. Gallery guarantees: if the buyer returns the
purchased item within 14 working days from the receiving date, a full amount of the order,
previously paid for the work, will be returned. Conditions for the returning
the purchased item within more than 14 working days discussed individually.
ALL INQUERIES
All issues can be negotiated through sending your
inquiry to info@s.com.ua.
CONTACTS
Our contact phone: +38 093 414 5855
Gallery Administrator — Katerina Demchenko