Customer service


SHIPPING AND DELIVERY

Shipping and delivery services we usually use — DHL, EMS for worldwide shipments, Nova Poshta for local shipments. All provide tracking numbers for your shipment. International shipments typically take 5-21 days.


AUTHENTIFICATION

All artworks by living artists presented on s.com.ua for sale are delivered to the customer accompanied by a certificate of authenticity (COA), signed by the artist.


EXPERTISE

To guarantee the buyer an exceptional quality, we check the accuracy of the information provided and the authenticity of the work, through a careful inspection of the work, images and descriptions provided.


PRICES

The price of artwork is determined usually according to several criteria. It depends on how interesting, energetic, well-known the artist is, the quality and the interest of the work in the context of the artist's practice, how it was produced (sculpture, miniature enamel painting, psychotronic art etc.), its dimension, sales records on works by this artist, historic value of the artwork, etc.


RETURNS

1. All issues about returns can be solved through sending your inquiry with explanations accompanied by images of damage to info@s.com.ua.

2. Gallery guarantees: if the buyer returns the purchased item within 14 working days from the receiving date, a full amount of the order, previously paid for the work, will be returned. Conditions for the returning the purchased item within more than 14 working days discussed individually.

ALL INQUERIES

All issues can be negotiated through sending your inquiry to info@s.com.ua.



CONTACTS

Our contact phone; +380934145855

Our office: Provulok Kovalskyi 19, 03056 Kyiv, Ukraine

Gallery Manager — Yulia Gnat